For ATT com MyAtt forgot password and I'm going to show you how to reset your password on AT&T. It doesn't matter what operating system you have or what browser you're using because in this case, we're going to be using AT&T's recovery process to reset the password on the account.
Open up in any browser except internet explorer
If you do want some assistance you can have one of our technicians walk you through this. Just click on the card up in the top right-hand corner of the page, otherwise what you're going to need to do is open up your browser of choice.
I will usually prefer Firefox Google Chrome or even Safari, just because internet explorer has been deprecated and is no longer supported. We can run into a lot of issues with that. We're going to open up google chrome, and the first thing that we're going to do is navigate over to att.net.
Now you may see that yahoo has also had some advertisement on there. That's because yahoo actually owns AT&T, and some of their emails and Penn pathways, gateways, all the tech stuff kind of intervene with each other.
The password recovery needs a user-id
In this case, for this demonstration, we're going to go to att.net, and then we're going to click on the sign-in up in the top right-hand corner, and it's going to forward us over to their login page. Now before we go through and start typing in any information in, you need to make sure that you at least know your user ID or the email that you have through ATT.
To continue how to reset the password, this is not on how to reset the user ID. What we're going to want to do from here is click on the blue link that says forgot password, and that's going to pop up a little box. As you're being redirected to att.com, just let it do its thing, and then it will eventually load a new page, where we can go through and start the recovery process.
Because this is on how to reset or recover the password of the ATT account, you will need to know the user ID as well as the last name of the account owner. Once you have that piece of information, go ahead and type those into the fields as you can see on the screen.
Choose to send a temporary password
Then you can hit continue in the bottom right-hand corner, it'll then forward us over to a new page, where it's going to ask us to select a method, a method could be a text message, it could be an old or a different email that it could have or it could be your security questions.
If you drop down the Box you can see sent me a temporary password or you can answer your security questions. I'm going to choose to send a temporary password, it is always a good idea to have different Recovery Options in case you lose access to the email or you no longer have access to the phone number and you forgot to update it.
You need to make sure that you have multiple ways just in case you lose access to one of those methods. In this case, as you can see I've got two different things here. I'm going to choose the text message, and it will say of course text message rates may apply above a block.
With the phone on hand to receive code
Hit continue, and of course, you're going to need to make sure that you have the phone that number is listed turned on and with you, to be able to type in the code that they send you. I've got the code here, let me type that in, and then once again I'll hit continue, and now you can see we can go through and we can create a new password for this account.
You'll need to type it in once and then type it in a second time, and that will confirm it and then you'll hit continue. Once again I can't type, today it is the same, I think there we go, and once you're done it will give you another message to send a password reset.
You've reset your password, be sure you can click on continue and that will take you over to your att inbox, and you're done.
That's it. I hope you're able to reset your password on AT&T.